Privacy Policy

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PRIVACY STATEMENT

This Data Protection Notice sets out the basis which Nexus Surgical Associates may collect, use, disclose or otherwise process your personal data.

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you may include name, residential address, email address, telephone number, nationality, gender, date of birth, marital status, allergies and emergency contact.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

  1. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
 
  1. We may collect and use your personal data for any or all of the following purposes:
    (a)  performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
    (b)  verifying your identity;
    (c)  processing payment or credit transactions;
    (d)  complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
    (e)  transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
    (f)  any other incidental business purposes related to or in connection with the above.
 
  1. We may disclose your personal data:
    (a)  where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or
    (b)  to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.
 
  1. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

PROTECTION OF PERSONAL DATA

  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), encryption of data, up-to-date antivirus protection, regular patching of operating system and other software, securely erase storage media in devices before disposal, usage of 2 factor authentication to secure access, and security review and testing performed regularly.
  2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

  1. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

RETENTION OF PERSONAL DATA

  1. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or in accordance with the Ministry of Health’s guidelines on the retention of patients’ data.

DATA PROTECTION OFFICER

  1. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
    Contact No.      : +65 6353 4855
    Email Address  : enquiry@nexussurgical.sg